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Contact us by completing the form below. Our customer service will answer your enquiry as quickly as possible.
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Customer service

Our advisors are available Monday to Thursday, from 10:00 am to 6:00 pm (Paris time) and Friday from 10:00 am to 5:30 pm (Paris time) to assist you.

Phone : +33 (0)1 42 97 99 16
E-mail : customerservice@poiray.com

Frequently Asked Questions

Here you will find the answers to your questions about shopping on this site, your order, payment, shipping, return options and more.

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Find a store

This section allows you to locate the nearest store. You will also find the contact details and opening hours of each shop.

Find the nearest store